PAYMENT METHOD
At Cotostore, we aim to make your checkout experience secure, transparent, and easy to follow. Please review the information below regarding payment methods, pricing, and transaction details.
1. ACCEPTED PAYMENT METHOD
We currently use PayPal as our official and secure payment provider. All purchases must be completed through a valid PayPal account.
With PayPal, you can pay using:
- Your PayPal balance
- A linked bank account
- Eligible credit or debit cards connected to your PayPal account
Please note:
- We do not accept direct credit/debit card payments outside of PayPal
- We do not accept cash, checks, wire transfers, or other third-party payment services
2. CURRENCY
All prices are listed and processed in United States Dollars (USD).
To avoid delays or conversion issues, please ensure your PayPal account supports USD transactions.
3. TAXES
- We do not charge sales tax at checkout
- The price displayed on the product page is the final purchase price
However, customers are responsible for any applicable taxes required by local, state, or federal regulations.
4. PURCHASE INFORMATION
Before completing your order, please confirm:
- Product details and specifications
- Shipping address accuracy
- Quantity and total price
After checkout:
- You will receive a confirmation email once payment is successfully processed
- Please ensure your email address is correct to receive order updates
If you do not receive a confirmation email within a few minutes, check your spam folder or contact us.
5. PAYMENT CONFIRMATION
Once your payment is processed, you will receive an order confirmation email including:
- Order number
- Product details
- Total amount paid
If you do not receive this email, please contact us at support@cotostore.com
6. PAYMENT ISSUES
If your payment is declined, please check:
- Your PayPal balance or linked payment method
- That your bank card is active
- Whether there are any PayPal security restrictions
If the issue persists:
- Contact PayPal Support, or
- Reach out to us at support@cotostore.com
CONTACT US
If you have any questions about payments or need assistance with your order, our support team is ready to help:
Email: support@cotostore.com
Phone: +1 111111
Support Hours: Monday – Friday, 9:00 a.m. – 5:00 p.m. (U.S. business hours)
We respond within 12 hours on business days and 24–48 hours on weekends or holidays.
